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Duty of Candour

As you will be aware, the “Duty of Candour” came into effect for all GP practices on 1 April 2015. GPC has issued the guidance note copied below beneath this email . This contains a link to CQC’s “mythbuster” guidance on this subject which provides full information on the relevant regulation and the requirements on practices, including on what might constitute a notifiable patient safety incident. In particular I would refer you to the specific actions and processes that practices must follow if such a notifiable incident has occurred, and these are detailed on the linked document below.

The “Duty of Candour” came into effect for all GP practices on 1 April 2015. This is covered by Regulation 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 which sets out all of the Fundamental standards. It aims to ensure that providers are open and honest with people when something goes wrong with their care and treatment.

When a service is meeting the duty of candour patients should expect:

If the service fails to do any of these things, CQC can take immediate legal action against that provider. It is recommended that members read the mythbuster on the Duty of candour.

Click here to download the document "Duty of Candour Regulation".

Click here to download the document "GP Mythbuster Duty of Candour".


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