AI complaints swamp practice staff and hit morale, poll shows

Nearly half of practice managers say AI-written patient complaints, some nearly 20 pages long, add workload and hurt morale.

GP Press Digest · Story from Pulse

AI complaints swamp practice staff and hit morale, poll shows

Published 12 October 2026 · Workforce & employment

← GP Press Digest – week to 17 October 2026

GPonlineNews

In brief Nearly half of practice managers say AI-written patient complaints, some nearly 20 pages long, add workload and hurt morale.

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