Updated patient charter risks confusion over urgent online requests

GP leaders warn NHS England’s updated patient charter could confuse patients by saying some practices accept urgent requests online.

GP Press Digest · Story from Pulse

Updated patient charter risks confusion over urgent online requests

Published 20 October 2026 · Contracts & funding

← GP Press Digest – week to 24 October 2026

GPonlineNews

In brief GP leaders warn NHS England’s updated patient charter could confuse patients by saying some practices accept urgent requests online.

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