CQC chief inspector on how patient feedback shapes inspections

Professor Bola Owolabi, Chief Inspector of Primary Care and Community Services, explains how CQC uses people’s feedback on care to decide where to look.

GP Press Digest · Story from Pulse

CQC chief inspector on how patient feedback shapes inspections

Published 31 March 2026 · CQC, regulation & governance

← GP Press Digest – week to 4 April 2026

CQCNews

In brief Professor Bola Owolabi, Chief Inspector of Primary Care and Community Services, explains how CQC uses people’s feedback on care to decide where to look.

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Headline and link from CQC’s blog (Medium); summary by BLMC. Inclusion isn't endorsement.