NHS App-first messaging: supporting a digital-first future

Patients will increasingly receive NHS messages through the NHS App first, then by SMS or email, with letters kept for those who need them.

NHS England · Primary Care Bulletin item

NHS App-first messaging: supporting a digital-first future

Published 23 October 2025 · IT, data & cyber security

← NHS England Primary Care Bulletin – 23 October 2025

NHSENews

In brief Patients will increasingly receive NHS messages through the NHS App first, then by SMS or email, with letters kept for those who need them.

Read the full item in the bulletin ↗

From NHS England’s Primary Care Bulletin, issue 362, 23 October 2025. Headline is NHS England’s; summary by BLMC. The full bulletin is also published on patient.info.