Cloud Based Telephony publication release

Cloud-based telephony data will be published at practice level from 27 November 2025, including call volumes and outcomes.

NHS England · Primary Care Bulletin item

Cloud Based Telephony publication release

Published 13 November 2025 · Contracts & funding, IT, data & cyber security

← NHS England Primary Care Bulletin – 13 November 2025

NHSENews

In brief Cloud-based telephony data will be published at practice level from 27 November 2025, including call volumes and outcomes.

Read the full item in the bulletin ↗

From NHS England’s Primary Care Bulletin, issue 365, 13 November 2025. Headline is NHS England’s; summary by BLMC. The full bulletin is also published on patient.info.