Cloud-based telephony data published

Cloud-based telephony data is now published for each GP practice, covering call volumes and outcomes.

NHS England · Primary Care Bulletin item

Cloud-based telephony data published

Published 27 November 2025 · Contracts & funding, IT, data & cyber security

← NHS England Primary Care Bulletin – 27 November 2025

NHSENews

In brief Cloud-based telephony data is now published for each GP practice, covering call volumes and outcomes.

Read the full item in the bulletin ↗

From NHS England’s Primary Care Bulletin, issue 367, 27 November 2025. Headline is NHS England’s; summary by BLMC. The full bulletin is also published on patient.info.