GPs left chasing patients’ ‘disappeared’ hospital referrals in NHS safety failure

A safety investigation found the e-referral service silently drops referrals from hospital worklists after 180 days, leaving GPs to chase patients’ missing referrals.

GP Press Digest · Story from Pulse

GPs left chasing patients’ ‘disappeared’ hospital referrals in NHS safety failure

Published 22 October 2026 · Referrals & hospital services

← GP Press Digest – week to 24 October 2026

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In brief A safety investigation found the e-referral service silently drops referrals from hospital worklists after 180 days, leaving GPs to chase patients’ missing referrals.

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